Terms and Conditions
Shipping Policy / Return Policy / Pick-Up Policy
All order in stock that are placed before 2pm EST Monday - Friday usually ship same day. In stock order that are placed after 2pm EST will be processed and shipped the next business day. Orders in stock that we placed on weekends and holidays will be processed and shipped the next business day. If the item(s) are not in stock, customers are notified within 24 business hours via email of their back-order status. If for some reason you do not receive a notification via email within 24 business hours, please contact us.
If "Customer UPS account" is selected and a UPS account number is not input, you will be subject to pay shipping. We will contact you three times and if there is no response your order will be refunded with a 20% restocking fee. If you decide to cancel the order due to having to pay shipping, you will be refunded with a 5% credit card transaction fee if your items are not in stock. If you decide to cancel the order due to having to pay shipping and your items are in stock, you will be refunded with a 20% restocking fee.
All items returned for credit will be subject to a 20% restocking fee. Any orders that are cancelled and the items are in stock will be refunded with a 20% restocking fee. Returns must be accompanied by an RMA number, original invoice and original box. No returns after 30 days from purchase date. Parts will be subject to management inspection.
To return items please call (248) 624-1885
Pick-Up Policy (at our Michigan Store)
Customers will receive an email and phone call when their order is available for pick-up. If you do not receive an email, or phone call regarding the status of your order within 24 business hours, please contact us.
Phone: (248) 624-1885
TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright: The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Pak-Rite, Ltd. Michigan. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Pak-Rite, Ltd. Michigan. You further agree not to change or delete any proprietary notices from materials downloaded from the site. All trademarks are registered and/or unregistered trademarks of Pelican Products, Inc., its subsidiaries and/or affiliates.